Make every customer experience count.
Give customers a simple way to share their feedback with a QR-based experience designed for everyday business.
Simple QR-based access
Instant customer flow. No app downloads required.
Designed for everyday business
Built for retail stores, dining counters, and salons.
Actionable owner feedback & sentiments
Clear, real-time reviews with zero customer distraction.
Customer feedback, made simpler.
Invite customers to share their experiences through simple QR-based access, and review genuine sentiment through a straightforward owner experience built for independent storefronts.
A simple journey from customer to feedback.
A direct path for customers to share their experiences and give your business useful feedback.
Set up your business
Configure your business profile through the supported onboarding dashboard and select your store category.
Invite customers
Place a printable QR counter standee at checkout or table counters for instant walk-in customer convenience.
“Prompt service & delicious coffee!”
Review feedback
Visit the available owner dashboard to review sentiment trends, individual ratings, and customer comments.
Customer feedback, clearly organised.
Explore a simple product experience designed to help local business owners work with customer feedback.
The Burrow Cafe & Pantry
Indiranagar, Bengaluru · Retail & Dining
Place printable QR code standee near checkout or payment counter for walk-in shoppers.
“Service was prompt & polite staff. The cold brew was exceptionally well prepared.”
“Freshly stocked items, good layout and courteous staff at billing counter. Great quality.”
“Packaging for food items was neat and securely sealed. Staff was very helpful.”
A simpler way to listen to your customers.
Practical customer engagement crafted specifically for Indian merchants, store managers, and independent retail counters.
No app to install
Customers scan your counter QR with their regular smartphone camera. Zero friction, no app download required.
Customer-friendly
A respectful, rapid 30-second interaction that customers actually complete before leaving your counter.
Useful for business owners
Direct, private feedback delivered straight to your dashboard or notification channel without public distortion.
Built for local businesses
A practical digital tool crafted specifically for everyday Indian storefronts without IT overhead or bulky hardware.
Designed for the businesses that keep communities moving.
Tailored to respectfully engage with Indian merchants, storefronts, dining places and local services.
Retail shops & boutiques
Measure in-store courtesy, new arrivals reception, and frictionless counter checkout.
Restaurants & cafes
Capture real-time table dining experience, food temperature feedback, and service satisfaction.
Salons & wellness
Understand stylist comfort and service satisfaction on appointment-based visits without awkward discussions.
Local service providers
Offer client reviews across fitness, repair, and lifestyle services to maintain reliable client relationships.
Questions, answered.
Everything you need to know about customer feedback with DukaanSutra Feedback.
Start listening to your customers.
Discover a simpler way to invite and manage customer feedback with DukaanSutra Feedback.